Effective Date: March 28, 2026

Welcome to The Wandering Wick. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General Use

This website and its contents are operated by The Wandering Wick (“we,” “us,” “our”). By using this site, you confirm that you are at least the age of majority in your state or province of residence.

You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products & Handmade Nature

All candles are handmade in small batches. As a result:

• Slight variations in color, scent, or appearance may occur

• No two items are exactly identical

• These variations are part of the handmade character and are not considered defects

3. Pricing & Availability

Prices are subject to change without notice. We reserve the right to discontinue any product at any time.

We may limit quantities or refuse orders at our discretion.

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability

• Errors in pricing or description

• Suspected fraud or unauthorized activity

5. Shipping

Shipping times are estimates only and not guaranteed. Once a package is handed to the carrier, we are not responsible for delays, lost, or stolen packages.

6. Returns & Refunds

Due to the nature of our products (candles and handmade goods), all sales are final unless your item arrives damaged or defective.

If your order arrives damaged, please contact us within 3–5 days of delivery with photos.

7. Liability

The Wandering Wick is not responsible for any injury, damage, or adverse reaction resulting from improper use of our products.

Always follow candle safety instructions provided.

8. Intellectual Property

All branding, product names, descriptions, and content are the property of The Wandering Wick and may not be copied, reproduced, or used without permission

Orders

All orders are processed in the order they are received. Processing times may vary depending on order volume.

Custom & Handmade Goods

Because each item is handcrafted, slight imperfections or variations are expected and celebrated.

Shipping Policy

• Orders ship within [insert timeframe]

• Tracking is provided once shipped

• We are not responsible for carrier delays

Damaged Items

If your item arrives damaged:

1. Take clear photos of packaging and product

2. Contact us within 3–5 days

3. We will review and issue a replacement or refund if approved

Exchanges & Returns

We do not accept returns or exchanges on used or burned candles.

Lost Packages

If a package is marked delivered but cannot be found, please contact your carrier first. We are not responsible for stolen or misplaced packages after delivery confirmation.

Customer Support

We aim to respond within 24–72 hours.